CUSTOMER SUPPORT DEPARTMENT

These pages are designed to assist US Chemical Storage end users with technical information that can be utilized for both the installation and proper maintenance of US Chemical Storage Buildings. However, if you questions are not answered here, please do not hesitate to call us toll free at 800-233-1480. We are proud of our customer satisfaction surveys and we are here to help you!

Click here for Customer References

For W9 Vendor Information & Downloads Click Here

(1.6 MB PDF) Download Building Manual click here

CERTIFICATION 2006 FM APPROVAL GUIDE Pages 29 & 31 (PDF) click here

Foundation Recommendation (General) click here

Shelving Instructions click here

Fire Suppression Manual Downloads Abbreviated Version Full Version Addendum

Shipping Policies:

All chemical storage buildings and lockers are manufactured exclusively by US Chemical Storage in Wilkesboro, North Carolina and will ship from one of three central locations.

   

Once US Chemical Storage has received your order, it is processed through the engineering department where an AutoCAD is generated for you to approve. Then it is sent to the state of the art, 105,000 sq.ft. Factory for production.

Prior to the shipping of your storage building or locker, the Transportation Department will contact you about the delivery of your order. They will give you the approximate shipping dimensions and weight of your order so that you can make your arrangements for the offloading of your storage building or locker. We also have personnel that will gladly assist you with any questions that you may have regarding the off loading, whether it be by fork lift or crane, on to your foundation. You will also find out the exact cost of your delivery as well.

All storage buildings or lockers will ship by flatbed trailer. All freight prices are FOB Factory/Origin. Our Transportation Department works with several trusted trucking companies to get dependable service at a competitive rate. If you wish to arrange your own freight, we will gladly load your order on to your truck at no charge at one of our factories.

WHEN WILL MY BUILDING SHIP?

US Chemical Storage Customer Service is available by
telephone or email almost all 24 hours a day for
updates on the status and shipping of your building

Here's the information to make it easy for you - our valued customer!

US Chemical Storage Customer Service

Richard Boyd, Project Manager
Greg Wheeler, Transportation Coordinator
800-233-1480


customer service@uschemicalstorage.com

What you can expect AFTER you place your Order:       Click here